Adapting User Experience to Heal a Generation of Broken People: Part Two
In good times and bad, the things we use every day shape our lives and, increasingly, our well-being. This is why, post-Covid, it has become clear--a product designer's mind belongs to crisis. It is an opportunity for us to rethink why things work the way they do and why, at the drop of a hat, they don't. In turn, this reminds us the products we design are ephemeral, but the experiences we design are not.